Reading, tagging and answering email

Once a mailbox is added to a project, the studio has an AI read every email that is not obvious junk, tag it as sales or support, and give it a priority from 0 to 100. You open an email in the column, type the answer there and send it. The answer leaves from the address the email came to, never from another.

In development. This works against a test mail server. It has not been run on a real mailbox with the real tools, so treat the sorting as the judgment of one AI model, not a guarantee. Nothing is ever deleted, and nothing is sent unless you send it.

What the AI does with each email

Each email is read once, on your own subscription: Claude Code, or Codex when Claude Code is not on the computer. Under Who reads the emails you can fix it to one of them. The reader gets no tools and keeps no session. It gives the email a kind, a tag (sales or support), an urgency and a one-line reason in your language. A mailbox whose Read by AI switch is off is never sent to a model, and then only the headers of an email decide what happens to it.

Before a model sees an email that is only HTML, the studio turns it into text and removes what a reader cannot see: hidden elements, tiny or white letters, comments.

The priority percent adds three things: the AI's urgency, one point for every two hours the email has waited (at most 25), and ten for each other unanswered message from the same person (at most 30). Rest the pointer on the percent and it reads Priority and the number, out of 100.

Answer in place

1. Click an email in the column. The whole thread opens.
2. Write in Write your answer here….
3. Click Send, or press Ctrl+Enter.

The thread moves to Answered. A copy goes to the sent folder of the server and is read back and compared with what you sent. If the copy differs, or the server has no sent folder, the studio says so. For an email that needs no reply, click Needs no answer. Mark unread and This is support or This is sales correct the AI.

Promotions and spam are put aside, not deleted

Promotions, notices and spam move to a folder named AigoPilot on the server itself, so they leave your inbox on the phone and in webmail too. The list Promotions, notices and spam in the column shows them. If a real person was put there, click A person sent this and later emails from that sender stay in the inbox. Move to the bin asks first and moves the email to the server's bin. The studio never sends the command that erases mail for good.

Other languages

An email in a language that is neither English nor yours is shown with a Translation under it. Your answer is written in your language and translated into the email's language when it goes; What you wrote stays beside what was sent. If the translation fails, nothing is sent, and Send it as I wrote it sends your text unchanged.

Suggested answers

With Suggest answers on, an email like one you answered before gets A suggested answer is ready: your earlier answer with the new name and details, marked with which answer it came from. Where the AI did not know something it leaves a gap written [[like this]], and Send this is refused until you fill or remove each gap. Edit opens the text. When none of your earlier answers fits, the AI writes one from the project's README, CLAUDE.md and AGENTS.md and says so.

The same mail can be read and answered in the iPhone app. For bug reports, see Support to fix. Adding the mailbox is in Mailboxes for each project.

Small tips

Questions